Informativa sui rimborsi

Return Policy – Torrefazione Grassi

At Torrefazione Grassi, we are committed to delivering freshly roasted, high-quality coffee with the utmost care and attention.

Due to the perishable nature of our products, we do not accept returns or exchanges.

Non-returnable items

Please note that we cannot accept returns for:

  • Perishable goods (such as coffee or food items)

  • Customized or made-to-order products

  • Sale or promotional items

  • Gift cards

Damaged or incorrect items

If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at:
📧 torrefazionegrassi@gmail.com

We will evaluate the issue and, if confirmed, arrange a replacement or suitable solution.